PRIVACY POLICY

Last Updated: September 5, 2026

Sync Partners USA (“Sync Partners,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with us, or requesting information about our services.

This Privacy Policy explains what information we may collect, how we use and share that information, the choices available to you, and how you may contact us regarding your privacy.

By using the Sync Partners website (the “Website”), you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information directly from you when you interact with our Website or communicate with Sync Partners.

Depending on how you interact with us, this information may include:

Name
Business or company name
Job title
Email address
Telephone number
Business website
Information submitted through contact or consultation forms
Information about your company, products, operations, growth objectives, or business needs
Communications you send to Sync Partners
Information you voluntarily provide when requesting or receiving services

Please avoid submitting passwords, financial account credentials, Social Security numbers, payment card information, or other highly sensitive information through general Website contact forms unless specifically requested through an appropriate secure method.

Information Collected Automatically

When you access the Website, certain information may be collected automatically through cookies and similar technologies.

This information may include:

Internet Protocol (IP) address
Browser type
Device type
Operating system
General geographic location
Pages viewed
Referring website or source
Date and time of visits
Website interactions
Traffic and usage information

We may use this information to operate the Website, understand how visitors interact with it, identify technical problems, improve Website performance, and evaluate our marketing efforts.

How We Use Personal Information

Sync Partners may use personal information to:

Respond to inquiries and consultation requests
Communicate with prospective and existing clients
Evaluate whether Sync Partners’ services may be appropriate for a prospective client
Provide requested consulting or advisory services
Schedule meetings or discovery calls
Prepare proposals, engagements, or statements of work
Maintain client and business relationships
Operate, maintain, and improve the Website
Analyze Website traffic and performance
Improve our services and business operations
Send business or marketing communications where permitted by law
Protect the Website and our technology systems
Detect or prevent fraud, misuse, security threats, or unlawful activity
Maintain business records
Comply with applicable legal, regulatory, contractual, and tax obligations
Establish, exercise, or defend legal claims

We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

AI and Automated Technologies

Because Sync Partners provides AI integration, AI agent deployment, operational automation, and related technology services, artificial intelligence technologies may be used within certain business processes or client engagements.

When appropriate, information may be processed using AI-powered tools to support activities such as business analysis, workflow automation, operational planning, research, reporting, communications, or service delivery.

Sync Partners will seek to use reasonable safeguards when personal or business information is processed through AI-enabled systems.

We do not intend for information submitted through a general Website inquiry form to be automatically treated as authorization to use confidential client information to train publicly available artificial intelligence models.

Specific data-processing requirements associated with AI systems deployed for a client may be addressed separately through a consulting agreement, statement of work, data-processing agreement, or other applicable contract.

Cookies and Similar Technologies

The Website may use cookies, pixels, tags, analytics technologies, and similar tools.

Cookies are small files stored on your device that help websites operate and understand visitor activity.

Depending on the Website's configuration, these technologies may be used for:

Essential Website functionality
Security
Website preferences
Traffic measurement
Analytics
Performance monitoring
Marketing and advertising measurement

Where required by applicable law, visitors will be provided appropriate choices regarding non-essential cookies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Analytics and Third-Party Technologies

Sync Partners may use third-party technology providers to operate and improve its Website and business.

These providers may include services relating to:

Website hosting and development
Website analytics
Customer relationship management
Email and communications
Appointment scheduling
Cloud storage
Cybersecurity
Marketing
Business automation
Artificial intelligence
E-commerce or business technology integrations

These third parties may process information according to their respective agreements, privacy policies, and applicable laws.

How We Share Information

Sync Partners does not sell personal information in the ordinary meaning of selling information in exchange for money.

We may disclose information to service providers, contractors, consultants, technology vendors, and other parties when reasonably necessary to operate our business or provide services.

Information may also be disclosed when reasonably necessary to:

Comply with applicable law or legal process
Respond to lawful government requests
Enforce our agreements or policies
Investigate suspected fraud or security incidents
Protect the rights, property, or safety of Sync Partners, our clients, Website visitors, or others
Complete a merger, acquisition, financing, restructuring, sale, or transfer involving all or part of the business

Where required, appropriate contractual or legal safeguards may be used when third parties process personal information on our behalf.

Business Client Information

Individuals who communicate with Sync Partners on behalf of a company may provide business contact information.

We may retain and use this information to manage our relationship with the applicable company, respond to requests, deliver services, maintain business records, and communicate about relevant services.

Additional privacy, confidentiality, security, and data-processing obligations may apply when Sync Partners enters into a formal client engagement.

Those obligations may be addressed separately in the applicable client agreement.

Data Security

Sync Partners uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, cloud platform, or information-security system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by Sync Partners.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and client records, satisfy contractual requirements, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending upon the nature of the information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable practices and legal obligations.

Marketing Communications

Where permitted by law, Sync Partners may use contact information to communicate about services, business developments, resources, events, or other information that may be relevant to recipients.

Recipients may unsubscribe from eligible marketing emails by following the unsubscribe instructions included in those communications or contacting Sync Partners directly.

Transactional, administrative, contractual, or service-related communications may continue when necessary even after a person opts out of marketing communications.

Your Privacy Choices and Rights

Depending on where you live and the laws applicable to your information, you may have certain rights concerning your personal information.

These may include rights to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request information concerning how personal information is used or disclosed
Object to or restrict certain processing
Withdraw consent where processing depends upon consent
Opt out of certain marketing communications
Obtain a portable copy of certain information
Appeal certain privacy-related decisions where applicable

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact Sync Partners using the information provided below. We may need to verify your identity before processing certain requests.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending upon the law and whether it applies to Sync Partners, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information.

Sync Partners will respond to valid privacy requests as required by applicable law.

If Sync Partners' data practices or legal obligations change, this section may be updated accordingly.

Children's Privacy

The Website and Sync Partners’ services are intended for businesses and business professionals and are not directed toward children.

We do not knowingly solicit personal information from children under 13 through the Website.

If we become aware that personal information from a child has been collected in circumstances where parental consent was legally required, we will take reasonable steps to address the information appropriately.

Third-Party Websites

The Website may contain links to websites, platforms, or services operated by third parties.

Sync Partners does not control the privacy, security, or data practices of those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

International Visitors

Sync Partners is based in the United States.

If you access the Website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from those in your jurisdiction.

Where legally required, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

Sync Partners may update this Privacy Policy periodically to reflect changes in our Website, technologies, services, business practices, or legal obligations.

When the Policy is updated, the revised version will be posted on the Website and the “Last Updated” date will be changed.

We encourage Website visitors to review this Privacy Policy periodically.

Contact Sync Partners

Questions, concerns, or requests regarding this Privacy Policy or Sync Partners’ handling of personal information may be directed to:

Sync Partners USA
Michaelene Cadiz
President, Sync Partners USA
Email: michaelene@syncpartners.co
Mobile: +1 (813) 361-1062